Privacy Policy
Last updated: May 20261. Who We Are
Baselyst Ltd (trading as RentVerify), registered in England and Wales.
Company number: 17234367
Contact: hello@rentverify.co.uk
2. What Data We Collect
When you use the free rent check (no account required): postcode, current rent, proposed rent, optional notice date, anonymous check ID (UUID).
When you create an account: email address, password (stored as a secure hash: we never see your password), name (optional).
Automatically collected: IP address (server logs, deleted after 30 days), browser type, and product analytics via PostHog after you accept cookies (see section 7). Before consent, we do not send analytics events to PostHog.
3. How We Use Your Data
We use your data to provide rent comparisons, generate challenge letters, send account-related emails, and improve market rate accuracy (aggregated and anonymised only).
We never sell your personal data. We never share your data with advertisers.
4. Where Your Data Is Stored
Your data is stored on Supabase (EU servers, Frankfurt, GDPR-compliant). Payment data is handled by Stripe. We never see or store your card numbers.
5. How Long We Keep Your Data
Anonymous rent checks: 90 days.
Account data: while your account is active.
Deletion requests: contact hello@rentverify.co.uk , processed within 30 days.
Purchased documents: 7 years (HMRC requirement).
6. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request portability of your data
Contact: hello@rentverify.co.uk
If you are not satisfied with our response, you can complain to the ICO at ico.org.uk/make-a-complaint.
7. Cookies
We use essential cookies (Supabase session) to keep you signed in. If you accept our cookie notice, we also use PostHog (EU cloud, data hosted at eu.i.posthog.com) for product analytics, session recordings, and heatmaps. PostHog is only activated after you accept cookies — no analytics data is sent before consent. PostHog's privacy policy: posthog.com/privacy.
No advertising cookies and no Google Analytics.
If you submit your email via the waitlist or newsletter form on this site, your email and which form you used are stored in Loops (loops.so), our email marketing platform, to send product updates and RentVerify news. Every email includes an unsubscribe link. Loops' privacy policy: loops.so/privacy.
8. Changes
We will notify you by email of any material changes to this policy. The last updated date is shown at the top of this page.